Payment Information

Review your item, variant, quantity, delivery address, currency and full checkout total before paying. Contact info@hardwicksupply.com if something is unclear.

Available payment methods

Use the methods displayed in the actual checkout for your order. Availability can depend on your location, device and payment provider. We do not promise that every advertised payment brand is available for every order. Pay only through checkout or another payment arrangement explicitly agreed with Hardwick Supply.

Charges, taxes and authorization

Checkout shows the item total, any discounts, shipping charge and applicable checkout taxes before payment. Import duties or clearance fees follow the Shipping Policy and any accepted quotation. A temporary authorization and a completed payment can appear differently in your payment account; contact your provider or us for help identifying a charge. A purchase does not authorize unrelated future charges.

Failed or duplicate payments

If payment appears to fail or the order status is unclear, check for an order confirmation and a charge before trying repeatedly. Contact us with the order reference, payment date, amount and provider name. Do not send card details or account passwords. We will investigate a duplicate or incorrect charge and arrange an appropriate correction.

Refunds and cancellations

Eligible refunds are made to the original payment method under our Return and Refund Policy. Bank posting can take additional time after a refund is initiated. Contact us promptly for a cancellation request; it cannot always be stopped after processing begins.

Secure communication

Never email a full card number, security code, banking password or one-time authentication code. We do not need those details to answer an order enquiry. Personal information is handled under our Privacy Policy.