CUSTOMER SERVICE CENTER

Orders are primarily dispatched from China to the United States. See the Shipping Policy for destinations, costs and estimates.

Use the item-specific estimate supplied before purchase. Processing and carrier transit are separate. If none is displayed, ask with the item, quantity and ZIP code before ordering; one universal delivery guarantee does not apply.

Only where it is expressly shown for your order at checkout or in an accepted quotation. Heavy or oversized items may need a quotation before purchase. We do not add undisclosed shipping charges to a paid order.

Eligible returns may be requested within 30 days after delivery. Change-of-mind items must be unused, uninstalled and complete. Obtain authorization before posting anything; the return location can be outside the U.S. Read the Return and Refund Policy.

Customers pay for authorized preference-related returns. Damaged, incorrect, incomplete or defective goods follow an appropriate merchant-arranged remedy. No restocking fee is charged.

Check dimensions, threads, interfaces, material and included components. A single size option is not a set of every size. See Guides & Resources or ask before purchase.

Use the methods offered in the actual checkout for your order. See Payment Information.

Email info@hardwicksupply.com or use the contact form. Include an order number for an existing order; do not send payment credentials.