Order Support

For an existing order, email info@hardwicksupply.com with the order number and a description of the issue. Do not send payment credentials.

Returns and item problems

Eligible returns may be requested within 30 days after delivery. Read our Return and Refund Policy for conditions, cost responsibilities, exchanges and refunds. Contact us before paying for a return or sending a parcel; we must confirm the destination and address.

Shipment or payment questions

Use Order Information for shipment updates, our Shipping Policy for delivery problems, or Payment Information for charge and refund questions.